Terms and conditions

UAB “Aromatum Cosmetic”, company code 300607754, VAT code LT 100002688319,

K. Buga g. 21-1, LT 44327 Kaunas, the Lithuanian legal persons registered in the register number. 111367, phone no/fax.: +370 37 221410, +370699 49021, E-mail: [email protected], https://aromaterapija.lt/shop,

A/s LT70 7044 0600 0573 6970, SEB Bank, BIC CBVI LT 2X

Sale of goods online store www.aromaterapija.lt

Dear Customers, we want to ensure Your and our rights, so we ask before ordering goods, carefully get acquainted with the purchase – selling online store  www.aromaterapija.lt, RULES. The RULES is a legal document which is a basic dealt with possible misunderstandings or disputes that could be held between The Buyerand Seller.

Attention. If The Buyer does not agree with the below submitted purchase – sales RULES by goods in The Shop, He can’t use The Shop services.

1.1. The buy rules of sale  (hereinafter – The Rules), concluded between UAB “Aromatum Cosmetic” (hereinafter – Seller) and purchaser (hereinafter – The Buyer), the purchaser of goods online store www.aromaterpija.lt (hereinafter – Shop), acceptance by the Purchaser (read the Rules and selecting the box next to the statement “I met with Stores Rules and I agree with them”) are parties to a legally binding document outlining The Buyer and Seller  rights, obligations, charging for them and their delivery terms, responsibilities and other sales of goods Shop provisions.

1.2. The Buyer, each time confirming the purchase contract and performing step “Order” to deliver the selected goods order, confirms that he is familiar with the Rulesand their provisions are fully met. Buyer shall not be able to carry out the order, if He is not familiar with the Rules and have approved them.

1.3. Seller reserves the right to change, edit or add the Regulations at any time taking into account the statutory requirements. Seller is related to the amendments to existing legislation and in compliance with the principles of common sense. The Buyer will not be informed of such additional changes, The Buyer is therefore recommended to regularly

review these Rules. The updated Rules take effect from the date of submission by The Shop.  The Buyer orders, made before The Rules are changed, adhere to the time of ordering The Rules in force.

1.4. Seller is exempt from any liability in cases where losses are due to the fact that The Buyer did not adhere to the Seller  recommendations regardless of its obligations, where he was not familiar with these Rules, although such a possibility was given.

1.5. Trade of The Shop is available with many foreign countries.

1.6. The Seller has the right to restrict the rights of The Buyer or revocation if The Buyer fails to comply with The Rules for participation.

1.7. Purchasing in The Shop only has the right to legal capacity of natural persons, i.e. persons aged 18 years and whose capacity is not limited to judicial review.

2.1. The parties agree that the specific goods purchase and sale Contract are considered concluded when The Buyer www.aromaterpija.lt forms online store shopping cart, specifies delivery address, selects payment and delivery methods, is familiar with these Rules, clicks the button “Order” and receives an e-mail from The Seller, which confirms that the order is accepted, and The Buyer’s ordered goods will be sent to Him. Since that time, The Buyer undertakes to accept the order and the delivery of the goods in the shop and pay for them and their delivery of the agreed amount, if it has not been paid. The contract is deemed only for those goods which are sent and confirmed by the seller’s email to the buyer regarding the future of the trade and shipping.

2.2. In cases where The Buyer does not accept all or a certain part of The Rules, He should not order.

2.3. Any Contract entered into between The Buyer and The Seller is protected by UAB „Aromatum Cosmetic“ database.

3.1. The Buyer – a natural person, in order to purchase goods in The Shop, must first register. First time Buyer agrees to the registration and must submit personal data: name, date of birth, e-mail address, phone number and address. The Purchaser is deemed to accept the seller to keep the data for the purposes of the Treaty by data entry

3.2. Buyer’s data is transferred using SSL technology, which safely and using illegible format for the third parties reach the seller.

It ensures the protection of Customer data from loss, unauthorized access and so on. The transmitted data is encrypted by Comodo SSL certificate and 1024-bit key length.

3.3. Buyer agrees to immediately correct or supplement the registration details, which He registered with The Dealer Shop, if these data will be changed. The parties agree that Seller will perform all their duties and to use their rights in accordance with the presumption that The Buyer registration data is correct and complete. Sellershall in no event be liable for any damage caused to The Buyer or any third party due to the fact that The Buyer has given wrong or incomplete registration information or did not change or supplement such registration when data will be changed.If The Buyer properly carries out its contractual obligations, and this leads to losses for The Seller, in which case The Buyer undertakes to reimburse The Seller within the specified time limit.

3.4. The Purchaser must enter a login and password on later joining.

3.5. Buyer agrees to these Rules confirming that notifications are sent in connection with the execution of the contract in to His e-mail.

3.6. Seller agrees not to disclose The Buyer’s personal data and order information with any third parties other than Seller partners that provide delivery services. In other cases, The Buyer’s personal information can be disclosed when required by the competent authority of the State Ministry LR of the cases provided by law. Buyerpaying for the acquisition of goods in the Shop by bank transfer or internet banking system which data is secured by the bank server, in which The Buyer enters the system passwords and other information known only to The Buyer.

3.7. The Buyer as an individual has the right to obtain information as to the processing of His personal data, demand correction or destruction or suspension of personal data, except for storage of personal data processing operations, where data is processed in compliance with statutory provisions, or to object to the processing of His personal data.

3.8. If The Buyer disagrees that the processing of the above in His personal data in the sales and buying Contract is not formed. This does not restrict the right for the Buyer to come to Seller headquarters in Kaunas (see website section “Contact Us“) and purchase necessary product.

3.9. The Buyer is committed to protecting his access to the data in the shop and disclose to any third party. Breach of this Rules condition results to all the related responsibility of The Buyer. The Buyer becomes aware of His connection to disclosure, promptly notifies The Seller, who according to the customer notification, blocks access for The Buyer. Parties agree separately regarding the buyer’s reactivation.

3.10. In case of Store’s withdrawal all user data collected is lost permanently.

3.11. Store staff does not require Buyer to provide login data, bank card numbers, passwords or any other information that could cause Buyer a financial or any other damage by telephone or email or by any other means. All information is published and publicly available on sale and offers on Store pages.

3.12. The Buyer’s personal data is stored and processed in firm accordance with the existing Republic of Lithuania on legal protection Act (Official Gazette. In 2003, no. 15-597) regulations.

4.1. The Buyer has the right to purchase goods in Store, in accordance with these Rules and regulations of the Republic of Lithuania.

4.2. The Buyer has the right to refuse various goods purchase and sale agreement contract in the shop with The Seller implemented in accordance with the Minister of Economy in 2001 year 17 august order no 258 approved ,,Things sales and services, where contracts are concluded by means of communication, rules” and in 2001 June 29 Republic of Lithuania, Minister of Economy no 217 ,,Items of the return and exchange approval of the rules”. The Buyer shall so notify Seller in writing (e-mail indicating the desired item and return order number) no later than 7 (seven) working days from delivery date.

The Buyer cannot be subscribed to withdraw from The Contract and obtaining high-quality perfume, cosmetics and toilet preparations: Ministry of Economy Order no 217 eighteenth paragraph –,,Buyer’s requirement to replace the goods purchased with similar goods or refund the money for these rules are listed  in paragraph 14 of the reasons is not satisfied with the acquisition of goods such as perfumes, cosmetics and toilet preparations (codes in the combined nomenclature -33.03-33.07)”.

4.3. The Buyer has the right to refuse the purchase and sale agreement with The Seller only if the item has not been tampered with and without losing their look (labels intact, not torn off the protective film, etc.).

4.4. The Buyer is entitled to receive additional information about the product, if the buyer believes product description provided is not enough. In this case, The Buyer must contact the seller website link “Contacts” by phone. The seller might require additional fees for the advice of goods, usability

4.5. The Buyer has the right to print off information about the products and their main characteristics, which are presented in The Shop, as well as these Regulations. The Seller is not liable if The Buyer does not make this right.

4.6. The Buyer has other rights referred to Rules and laws of the Republic of Lithuania.

5.1. The Buyers, using the services provided by The Seller, shall undertake to respect and do not violate the established norms of behavior and morality as well as third party rights and legitimate interests in respect of the Stores Regulations and the provisions of the Republic of Lithuania the statutory requirements.

5.2. The Buyer’s only obligation is very familiar with the product’s features and the use of the opportunities provided by Store listings, and just decided that The Buyercan actually be appropriate and necessary in order to select the goods.The Buyer, believing that he should require more information regarding the selected goods, shall consult the seller on the website in the “Contact” by phone. The Seller for such consultations shall be entitled to additional pay.

5.3. The Buyer must pay for the goods and delivery charges, as well as making other payments (if specified as part of the Contract) and receive the merchandise, in accordance with these Rules. The Buyer pays for goods by bank transfer or cash to the company’s headquarters in Kaunas.

5.4. The Buyer is required to execute a payment order to The Buyer’s bank no later than 24 hours after the button “Order” type. The Seller shall be entitled to assume that The Buyer refused to purchase to the contract during the time without the payment order and approval. The buyer’s chosen goods will be reserved and The Sellerundertakes to execute The Purchase agreement only if The Seller has received a notice from The Buyer regarding the payment for the performance of selected goods.

5.5. If The Buyer changes the data on the registration form, The Buyer must immediately update them.

5.6. The Buyer is committed to ensuring the confidentiality of data access and do not disclose them to third parties and to ensure that no third parties will access data to order goods or to buy from The Seller. The Buyer is liable for any actions of third parties, if they were done by The Buyer’s login. All duties and responsibilities arising from or related to the actions of third parties by means of The Buyer’s login data addresses to The Buyer. If The Buyer loses the data connection, He must inform The Seller on the website in the “Contact Us” referred to a phone or e-mail addresses.

5.7. The Buyer undertakes to accept the goods (to reclaim) himself by presenting a valid identity document. If you cannot, give the other person, who will (reclaim) the goods: name, address, telephone number, e-mail address on the order of performance at The Shop “Comments” section. Other persons who are not referred to in this section will not be able to accept (receive) the goods. Receiving the goods (claiming) a person must hold a valid identity document (passport or identity card).

5.8. The Buyer must submit a registration form, complete, comprehensive and correct information about them. If Buyer submits registration form that contains inaccurate, false or misleading information, The Seller shall be entitled to cancel the registration of The Buyer and delete data or restrict to The Customer access to The Shop.

5.9. The Buyer ordering goods undertakes to indicate the delivery goods location.

6.1. The Seller has the right, without The Purchaser, temporarily or indefinitely to terminate all online stores www.aromaterpija.lt activities, to modify Store or parts of it, all or any of its content at any time. The Buyer understands and agrees that The Seller will never be held liable for any such action that potentially causes adverse effects to The Buyer.

6.2. If The Buyer is trying to undermine the stability of the work and security in the Shop or in breach of its obligations, The Seller shall be entitled to immediately and without a notice to limit, suspend (interrupt) The Buyer’s ability to benefit from the store and is not responsible for any related potential and possible loss of The Buyer.

6.3. The Seller has the right to change these Rules; amended Rules will be announced on the shop’s website. Changes take effect after publication in the moment for all transactions concluded after the announcement.

6.4. the Seller shall be entitled to cancel (to terminate The Contract) The buyer’s order without prior notice.

6.4.1. If The Buyer who carried out The Shop act “Order” and printed the order data, fails to perform pre-bank transfer (payment) for the goods within 2 (two) working days;

6.4.2. If the Buyer’s goods delivered to the address, was not accepted or Buyer did not arrive to pick up the goods during the period referred to in these Regulationsthat is – if goods sent to the buyer came back to the shop because The Buyer did not accept the goods (did not take). In this case, consider The Seller has fulfilled all obligations of The buyer and there is no extra charge for the buyer.

6.5. The seller contacts The Buyer in case of uncertainty on the order information by phone or at the latest the next working day following the date of the order. The seller shall be entitled to cancel The buyer’s order without prior notice if The Seller fails to contact on this issue The Buyer within 2 (two) working days.

6.6. The Seller has the right to remove Customers from the database in The Shop, if the Buyer did not use the services in The Shop for 1 (one) year. This does not restrict The Buyer‘s right to register again.

7.1. The Seller agrees to provide the right conditions for The Buyer to shop for services. The Seller cannot unconditionally guarantee that The Shop will be uninterrupted all the time and that the technical data will be completed without errors. The Seller is not responsible for any losses caused for a Buyer by The Shop’s technical malfunction and possible transmission occurring errors.

7.2. The Seller, in accordance with the laws of the Republic of Lithuania the existing provisions, undertakes to fully respect the privacy of The Buyer’s right to Itspersonal information referred in the store’s registration form.

7.3. The Seller agrees to provide The Buyer with his goods ordered and paid by The Buyer’s choice of delivery and terms and conditions set out in the 10 (tenth) of The Rules section.

7.4. If The Seller, for objective reasons, is unable to provide for The Buyer ordered and paid goods, agrees to refund The Buyer money paid within 5 (five) working days. In this case The Seller is relieved of responsibility for the failure.

7.5. The Seller agrees to comply with other requirements set out in these Rules.

8.1. The Goods in the terms of this Agreement shall mean all the goods, which are published on The Seller’s Shop at the time of order.

8.2. Prices for the goods are listed as litas (LTL), Euro (EUR) U.S. dollars (USD), GB Pounds Sterling (GBP) including VAT in The Shop.

8.3. The Buyer in Lithuania accounts for ordered goods and for goods cost only in litas (LTL), and this is indicated in His formed order.

Foreign Buyer accounts for ordered goods and for goods cost of His choice of foreign currency or in litas (LTL), this is indicated in His formed order.

8.4. The price of each item is not included in cost for goods transportation.

8.5. The Buyer shall account for the goods in one of the following ways:

8.5.1. Pre-payment: bank transfer or online transfer, using the electronic banking system and its own logging. The Buyer prints off the order form and goes to the nearest bank branch to transfer the money to The Seller’s bank account or independently connects to his internet banking system and accounts on the merchandise and shipping charges at any time by early reports. The transfer tax must specify the goods order number. All the necessary costs for the bank’s services bear to The Buyer when paying from foreign countries.

8.5.2. The Payment of purchase in cash is available on arrival at the company headquarters in Kaunas (where to come see website in the “Contact” section).

8.6. The Buyer must pay for The Seller for the goods ordered and laid down to cover their transportation costs within 2 (two) working days since the purchase and sale agreement was concluded. The payment is considered made when the full amount due is received and taken into Seller’s bank account. Since that time begins to run the term for the goods.

 8.7. The Seller will start to order the goods (collects the goods in the basket for the intended Buyer) only after The Buyer makes an advance payment for the goods, except when The Buyer comes to the company’s headquarters in Kaunas and accounts for goods in cash at the time of purchase.

8.8. If The Buyer does not accept the goods, The Buyer shall reimburse The Seller with all other related, experienced losses.

8.9. The Seller reserves the right to change any information about the goods in The Shop without informing The Buyer at any time: the list of items, description of goods, the prices of the goods, goods’ prices for The Buyer costs and other conditions. The Buyer’s orders made before changes are committed in accordance with the order at the time of the regulations come in force.

8.10. The Seller and The Buyer agree that information about the product is intended only for the initial introduction to it and will not be the only complete and accurate information that can be made on the basis of the decision to purchase and pay for the Goods in The Shop .

9.1. The Seller does not keep in stock goods which have “Call” next to the description in The Shop. The Buyer can receive such good only if reserved in advance. The Buyer must refer to The Seller’s website link “Contacts” by phone in this case. Customer service specialists will discuss with Him the possible receipt time of the goods. If the time suits The Buyer, He will be provided with a pre-paid account.

9.2. The Buyer shall pay The Seller 50% (fifty percent) of the invoiced amount upon a receipt of the pre – payment account in two (2) business days of the payment made with one of the ways referred in  8.5. section. Only then The Seller will include The Buyer’s request for The Manufacturer in the formation of a common order. This contribution is considered to be the proposed purchase of the product guarantee.

9.3. The Buyer will be informed immediately when the goods arrive in The Store’s warehouse. The Buyer must pay the remaining amount for the product at no longer than 2 (two) working days after the receipt of this message. If The Buyer fails to comply, The Seller reserves the right to suspend its commitments for The Buyer’s ordered and partially paid goods. The reservation is canceled and partially paid amount for the goods is not refundable for The Buyer.

10.1. Goods are delivered by a transport company in Lithuania or The Buyer takes the goods at its own expense from The Seller’s listed location. In some, cases discussed by The Seller, the goods are delivered at The Seller’s expense.

10.2. The exact cost of the delivery depends on The Buyer‘s ordered goods’ weight, volume, dimensions and destination, so the final product transfer price will be visible only provided on request.

10.3. The Buyer ordering goods must indicate the method of goods receipt.

10.3.1. The delivery of goods by the AB “Lietuvos paštas” (SC Lithuanian Post)     in Lithuania and abroad;

10.4. Goods are delivered to other countries by AB “Lietuvos paštas” (SC Lithuanian Post) at The Buyer‘s expense. The Buyer takes the goods at his own expenses from the post office which was indicated on the invitation.

10.4.1. Goods are delivered in 10-14 working days to The Buyer’s indicated post office in his residence after The Buyer has paid in full to The Seller for the goods ordered and their delivery. The parcel is recorded and sent by priority mail.

10.4.2. When The Buyer has received an Invitation from the post office at His residence to withdraw the received parcel he shall travel to the post office of it’s working time and retrieve a consignment of goods in 3 (three) working days.

The Buyermust submit a proof of identity for a post office employee(s) when withdrawing the consignment.

10.4.3. The delivery charges to the post office of the European Union states depends on the weight of the goods (price in EUR/LTL):

The lot is up to 1 kg – 10.00 EUR;

Lot of 1 to 2 kg – 15.00 EUR.

10.4.4. The delivery charges to the appropriate post offices in other countries outside the European Union depend on the weight of the goods:

The lot is up to 1 kg – 17.00 EUR;

Lot of 1 to 2 kg – 26.00 EUR

10.4.5. The Buyer pays all the necessary costs for the bank’s services when paying from foreign countries.

10.4.6. The Buyer shall check the shipment status together with the post office employee (employees) during the goods’ withdrawal at the post office.It is assumed that the consignment is delivered in satisfactory condition when The Buyer signs the batch transfer – making document. Noticing that the packaging is damaged (curled, wet or otherwise damaged externally), The Buyer must unselect the batch transfer – making document.If The Buyer fails to make this step, The Seller shall be withdrawn from liability for The Buyer of goods damage, if any damage was caused of the package, which The Buyer has not marked in accordance with the above.

10.4.7. In cases where The Buyer observes that the shipment of goods and the combination do not correspond to the goods ordered,The Buyer shall immediately inform The Seller.

10.4.8. If The Buyer has incorrectly specified his residential address, the responsibility for the misuse of the goods has to be uploaded to The Buyer. The Buyer’sobligation to pay for delivery remains in this case.

11.1. All the goods are authentic and original in The Shop.

11.2. Each good’s features and suitability for use term are attached to the description in The Shop by The Seller.

11.3. The Seller agrees to provide the goods for The Buyer so that he would be given a real opportunity to take advantage of those goods, as well as for the deadline

12.1. The Buyer can not withdraw from The Contract and return the goods ordered and received high-quality perfume, cosmetics and toilet preparations: Ministry of Economy 2001 of 29 June order no. 217 eighteenth paragraph  – “Buyer’s requirement to replace the goods purchased with similar goods or refund the money for these rules in the paragraph 14 of the reasons when the acquisition of goods such as perfumes, cosmetics and toilet preparations is not satisfied (codes in the combined nomenclature -33.03-33.07)”.In order to avoid unnecessary misunderstandings, The Buyer ordering the product must have a very good access to product features and the use opportunities that are presented by The Shop listings, and just decided that the goods are appropriate and necessary for The Buyer, order selected goods.

12.2. Other goods ordered and purchased in The Shop in respect of, The Buyer can withdraw from the purchase and sale agreement with The Seller, or refund the product in accordance with the Minister of Economy in 2001 of 17th August order no. 258 approved “Goods’ sales and services, where contracts are concluded by means of communication, rules” and 29th June in 2001 Republic of Lithuania Minister of Economy no. 217 “Regarding goods of the return and exchange approval rules”. The Buyer shall so notify The Seller in writing (e-mail indicating the desired item and return  order number) no later than in 7 (seven) working days from delivery date.

12.2.1. The buyer has the right to refuse the purchase and sale agreement with The Seller and return goods only if the item has not been tampered with and without losing their look (labels intact, not torn off the protective film, etc.).

12.2.2. The Buyer’s returned goods can be delivered to The Seller’s headquarters in Kaunas, on weekdays from 9:30 to 18:30 hours, or sent using your chosen courier service.High quality product return costs are borne by The Buyer.When returning wrong item or defective goods, The Seller undertakes to take such a product at its own cost and replace it with a high quality product or refund the money paid to The Buyer for the item. Money can be returned within 5 (five) working days after the goods are returned back to The Seller‘s warehouse.

13.1. The Buyer is fully responsible for the registration form submitted information. If The Buyer fails to provide accurate data on the registration form, The Seller shall not be liable for the resulting consequences.

13.2. The Buyer is responsible for actions carried out by using The Shop.

13.3. The Buyer is responsible for his login data transmission to third parties. The Seller will assume that any person connected to The Shop using the login data of The Buyer, is The Buyer.

13.4. The Seller is exempt from any liability in cases where losses are due to the fact that The Buyer did not familiarize himself with these Rules regardless of the recommendations of its obligations although such a possibility was given.

13.5. If The Shop www.aromaterapija.lt contains links to other legal or natural persons’ web sites, The Seller is not responsible for the information contained therein, or activities.

13.6. The Buyer and Seller shall indemnify each other for direct damages only. The Seller’s liability to The Buyer or to third parties arising out of these Regulations is limited to the amount of money The Buyer paid for the acquisition of the last store.

14.1. All rights to The Store and the material are protected by The Seller. Any content or information in The Shop may not be reproduced, made available to publicly or distributed without the prior written consent of The Seller.

14.2. All trademarks that are published in The Shop are the property of The Seller or The Seller legally uses them.

15.1. The Seller sends to The Buyer any notifications on the registration form by e-mail address. The Seller contacts The Buyer by the phone number if necessary.

15.2. The Seller is not responsible for the connection of the Internet, e-mail service providers, network problems for which The Buyer could not receive information or supporting e-mails from The Seller.The Seller and The Buyer agree that the presence of e – mail copy for The Buyer in The Seller’s server is suitable proof of shipment information to The Buyer.

15.3. The Buyer sends all the messages and queries to The Sellers’s referred website page “Contact us” section by fax or e-mail address or by phone.

16.1. These Rules apply to the relations arising in the Republic of Lithuania Law.

16.2. The Buyer and Seller agree that all information contained in The Seller’s online shop website (including but not limited to, the following Rules and information about The Seller, the goods and services, The Buyer’s right to refuse the purchase and sale Agreement and the implementation procedures, etc.),is  considered to TheBuyer in writing.

16.3. Any dispute arising between The Buyer and The Seller of these Rules or by the use of performance Contracts will be settled by negotiation. Failure to come to an agreement shall be settled according the Republic of Lithuania laws.